After glancing at the injury report, Bai Xia’s expression darkened.
“Five million yuan compensation per person, full coverage of medical expenses. Then check if they have any other legitimate demands. Once the contracts are signed, issue a public statement immediately.”
“Five million?!”
The whole conference room exploded in chaos.
Usually, it was lucky just to get compensation at all. Even when deaths occurred, no one had seen such a high amount.
Five million? The insurance company wouldn’t cover that!
“Isn’t that too much?”
Fang Yue’s face twisted, seriously doubting whether this young lady understood the market.
They were still verifying if it was a product issue, and five million was already multiple times higher.
Who would compensate this much?
He even wished he could get blown up once.
“Do you think this is about money?”
Bai Xia glanced at him sideways.
For a company’s reputation, any problem solved with money is no problem.
Most people are hopeful and only want to spend a little to fix a big issue.
That’s wishful thinking. If the brand’s reputation is damaged and competitors seize the market, the loss will be much greater than five million—it will be in the billions.
Dragging things out only damages the company’s reputation.
It’s better to cut the Gordian knot quickly and turn crisis into opportunity, maybe even gain some marketing benefits from the after-sales service.
“Do we need the president’s approval for this?”
Fang Yue tentatively asked.
Bai Xia twisted open her thermos and took a sip.
“Then go get his signature now. Make sure the compensation is settled today.”
“Now?”
Fang Yue glanced at the time, surprised at how decisive the young woman was.
“Should we buy some internet water army to dilute the negative comments?”
“No need.”
Bai Xia remained composed.
“Just monitor closely so no other competitors take advantage of the chaos. Go now. This is a critical moment; we should streamline all possible procedures. Also, contact other departments to recall the new products and find out exactly where the problem lies.”
Hearing this, Fang Yue could only nod.
“I’m going now.”
He hurried out of the conference room, thinking: five million?
Might as well just get blown up already.
When he reached the president’s office door, he knocked.
After entering, he immediately reported the situation.
“Five million? Isn’t that way too much? The industry standard isn’t this high. What if it’s not a product issue? Then the money is wasted.”
He looked around nervously.
Song Xun signed the document, then handed it to him.
“There’s no room for luck. If it’s a product issue, it’s a warning to the company. Although Xia Xia is young, she isn’t impulsive. Everything she does is with the company’s future in mind.”
Fang Yue didn’t know what to say.
He nearly forgot the young president was Song Xun and Madame’s daughter—and their only daughter.
It seemed they were preparing her to take over someday.
With that, he had nothing more to argue and went straight to the finance department with the document.
Bai Xia familiarized herself with the PR department’s daily affairs.
Honestly, it was all a mess.
She didn’t know how the previous management had done things, but they even hired water armies to argue with netizens.
The company’s good reputation had plummeted over these few days.
They probably thought all this was just nosy netizens meddling.
Even if it was a product issue, they had paid compensation.
How dare anyone cause trouble?
So they simply hired lawyers to sue people.
This kind of environment was ruined by such people—and there were many like them.
She immediately had someone buy a trending topic to post.
Since the parties had settled, the public needed to see their attitude.
That’s what most customers wanted from after-sales service.
Fang Yue moved quickly.
That afternoon, they signed settlement agreements with the injured parties.
They made no demands and even praised their products on social media.
Often, if your attitude is right, people know how to speak well.
That afternoon, #MingshengCompensatesInjured500Million# hit the third spot on trending searches!
Comments: Five million?! Even if I got blown up I wouldn’t make that much noise!
Who else has this model? Sell it to me. I’m tough and durable [crying emoji]
Ask the moon: I want to get blown up too [crying emoji]
Longmen: I should’ve bought one earlier [crying emoji]
Blink blink: Some people are crazy for money?
If there’s a product problem, there’s a problem.
Paying compensation is only right.
Why is the comment section sucking up?
Hesitating: It’s not really about the money.
Anyone who can afford drones isn’t short of cash.
But five million is indeed above market price.
Usually even with deaths, compensation is just one million.
This shows Mingsheng has a serious attitude.
Outside: Five million is unprecedented in the industry. Never seen such compensation before. This is the after-sales service everyone wants [smiling face].
Blink blink: Was it really a product issue? Seems like I just didn’t operate it properly [smiling face].
Yoon: Just saw the guy who got blown up. He said he’ll buy it again next time [laughing and crying emoji].
Oh oh: Help! That guy only hurt his arm, discharged in two days, and they still paid five million [crying emoji].
Bai Xia watched as the company’s official blog went from a flood of negative reviews to desperate pleas for the new product to launch.
But this was only temporary.
Other competing brands would definitely stir up trouble.
Still, it was clear most people cared about after-sales service, especially attitude.
This new product launch was handled by Song Qiming’s son, but now he had been dismissed.
Song Qiming wouldn’t give up easily.
“President Bai, Zhang from Marketing is here.”
An assistant’s voice came from outside.
Bai Xia immediately invited him in.
The office door opened, and a man in his forties or fifties stepped in.
Bai Xia knew he had been promoted by Song Yuehua and was considered a trusted aide.
“Sorry to bother you, President Bai. You really cut through the mess quickly. The online sentiment has greatly improved, so things will be much easier for us going forward.”
Zhang Jin handed over a product inspection report.
“This is the product test report. There are still problems with the new product. We warned the director, but he insisted on an early release, so we had no choice.”
Bai Xia leaned back and skimmed the report.
This was the downside of family businesses—Song Yuehua was too soft, allowing Song Qiming to indulge his son’s misbehavior.
Other relatives were just parasites, unconcerned about the company’s fate.
“Thank you. I understand. Would you like something to drink?” she stood, ready to pour water.
Zhang Jin waved off the offer, looking embarrassed.
“It’s like this. Tomorrow, Zhou from Fenghua wants to discuss a project and invited many people. The president can’t refuse. But I heard your father, Director Lu, will also attend. You know his temper; he and Song Chairman are like fire and earth—can’t be in the same room. Would you accompany Song Chairman tomorrow?”
If it weren’t absolutely necessary, he wouldn’t have dared to ask.
He remembered how unpleasant Director Lu was last time.
Although Song Chairman was calm, things ended badly, and it was awkward for others to pick sides.
“Tomorrow?”
Bai Xia thought for a moment.
She was already used to the male lead’s temper—he was like a powder keg around the male supporting lead.
Thankfully, he hadn’t hit anyone in years.
She blinked. “Alright, send me the time and address.”
“No problem!”
As if afraid she might change her mind, Zhang Jin hurried out.
He was genuinely scared.
If Song Chairman got humiliated, as his subordinate he would have to speak up.
But Director Lu was not someone to offend.
The Lu family had grown too powerful in recent years.
When the time came, Bai Xia left work on time and let others go home as well.
She didn’t encourage overtime unless something extraordinary happened.
Back home, Lu Jin Nian inevitably asked about her situation at the company.
If she encountered trouble, she must speak up immediately—never keep it bottled up or suffer silently.
Bai Xia felt like Lu Jin Nian was about to work for her.
But this was inevitable.
Company transitions always had opposition.
The male lead had surely faced similar issues when he took over.
Only by personally going through it would she understand the company’s full structure.
By the next day, online sentiment had improved a lot.
She also released a statement about the product issue.
Though there were still insults, most people were more tolerant.
With the previous reputation intact, it shouldn’t affect upcoming product releases.
At five in the afternoon, she went to the president’s office.
Upon hearing she would join the dinner, Song Xun looked a bit reluctant—perhaps feeling a girl wasn’t suitable for such events.
But at her insistence on networking, Song Xun agreed.
The whole way there, he kept praising the sweet and sour pork he had made recently.
Her mother loved it and wanted her to try it over the weekend.
Every time she left the Song family’s place, she couldn’t help but take a few digestion tablets.
Sometimes she was really scared. If she took too few, her mother might think she had no appetite or was unhappy at the Lu family.
With Lu Jin Nian’s constant care, how could she be unhappy?
Still, there was worry.
What if Lu Jin Nian died and Yao Yun was unhappy with the inheritance distribution?
Then she might really take drastic measures.
It wasn’t that Bai Xia wanted to think badly of others, but human hearts were hard to read—especially in the business world, a fishy mix controlled by capital.
All she could do was use her utmost effort to purge the industry’s corruption.
Traffic was congested on the way.
They arrived five minutes late.
As the door opened, a round table was already full of people—leaders from various industries.
Seeing Song Xun’s late arrival, someone teased, “What’s going on today? Song Chairman is never late.”
Then, seeing the young lady behind him, they glanced oddly at Lu Lin and immediately held their tongues.
“Sorry, traffic was bad.”
Song Xun’s voice was gentle.
Lu Lin turned his back to the door, expression unreadable but tone dripping with sarcasm.
“Same road, only Song Chairman was stuck in traffic. Looks like you’re just unlucky.”
Bai Xia walked over and pulled out a chair.
“Yeah, just your luck that you weren’t stuck.”
Hearing the familiar voice, Lu Lin suddenly turned his head, only to see the girl sitting beside him.
He frowned slightly, then glared at Song Xun with displeasure—he hadn’t expected Chairman Song to bring his daughter to the dinner.
No one else dared speak.
Every meal with these two was nerve-wracking.
People were afraid they’d flip the table at any moment.
“Get a bottle of milk,” he said to Assistant Xu.
The assistant hurried out to find a waiter.
Bai Xia looked helpless.
“I’m not a three-year-old kid anymore. I stopped drinking milk long ago.”
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